Tips on Finding Great Employees and Training them the Right Way for Your Small Business
Hiring the right staff for your small business is no simple task. It takes a lot of time and patience to find the best candidates and train them to become great employees. And when you don’t have the resources or funds to have an in-house HR department, all of these responsibilities and tasks fall on your shoulders. While stressful, this is a good problem to have because it means your business is growing. Here are some tips on the best places to look for good candidates and train them to become the best employees for your business.
Posting Your Job Openings
You’re ready to start hiring. You’ve created the perfect job description, met all state and federal regulations and now you're ready to tell the world. So, where do you start? The places you post your job openings are crucial to finding the best candidates. One of these is social media. Almost everyone has a LinkedIn, Facebook or Twitter account, so chances are the people that are on specific job sites are also on social media and may see your job posting on their feed. Just like word-of-mouth marketing works best to promote your business it also helps when trying to find people to hire. Someone who may know someone great looking for a job may see your post, share it, and there you have it—a great candidate to hire.
Another great place to post job openings is your local University. Create flyers and post them around the campus. University students have great dedication and motivation—two things you should look for in a candidate. No one is forced to go to college, and the fact that these students decided to further their education means that they have the willingness to succeed, which is a great trait to have in an employee. Plus, university students are always looking to make as much money as they can to help them with the costs, so you can also explore ‘temp to hire’ or paid internships as options for students who are about to graduate. This will help you ensure they are a good fit for longer-term employment.
And lastly, don’t forget about going old-school, make sure to place flyers and signs inside your business promoting that you are looking for help. Always have paper applications ready, so that if people want to fill out the application right way, they can. This will allow you to move them through the process faster saving you andthem, time.
Just make sure to take your time and don’t hire the first good candidate. Even if you’re in a hurry to find someone, just make sure you evaluate them thoroughly, making sure that they are the right person to present your company and remains happy in their position. One of our recruiters at Select Funding, Marci Cole advises to always remember that the recruiting process doesn't stop once the person is hired. "A happy employee is the best (and cheapest) resource to finding other talent," she says.
Ready for Training
After you’ve decided who to hire, it’s time to train them right.
Here are a few steps you can take:
- Prepare Training Materials
Prepare a list of everything that the new employees need to be trained on and create training documents. This might take a little more time, but you only need to do this once and then update when necessary. This will help you stay organized, allow the employees to self-train when possible and save you time and resources.
- Make existing employees your trainers
If you have other employees, make one or two of them who have the skills to teach others, trainers. Don’t try to be the sole person who trains everyone. This should be a ripple effect – you teach the trainer, the trainer teaches the others, and the others learn well enough to become trainers themselves one day.
- Create a training schedule
Every employee is different, they have different skill sets and learn at different speeds. Based on their initial interview you should have a good understanding of what their skills are, and where their strengths and weaknesses lie. Start your employees off on a training schedule where they begin with what they know best and try to build upon that so that advanced skills build upon basic skills. Focus on one skill at a time and divide the training into levels. Once they have mastered one skill reward them and then they move on to the next. In time you will have all of your employees mastering one or more skills, making your business more productive and successful at the same time.
- Use outside resources
Sometimes other’s experiences or ideas trigger new thoughts or allow for better understanding. Try either bringing in experts from outside sources to train on specific topics for a day or two or sending your employees to outside training sessions. If your budget doesn’t allow for this, you could also take advantage of e-Learning platforms such as Zeqr and Lynda.com. Encourage your team to go online and watch tutorials or sign up for free or inexpensive online classes to better their skills at something or learn a new skill every month.
- Immersion Training
Immersion training is when you set up a couple of hours, or a day or two of training with the entire staff as a group. Evaluate your staff and choose a topic that will benefit everyone. This will not only help the staff learn a new skill or better their skills but will also allow your entire staff to communicate with each other and build better relationships. When your employees work well together, your business thrives even more.
Remember, as you hire and train your employees, always be mindful of planning ahead and making sure you and your new hires are all on the same page. Communication is a key factor in employee success; be patient, listen to what each of your employees has to say and make the best decision for your business.